Online Payment:

New-feeling.co.za accepts most major Visa, Mastercard, American Express, you can also choose to pay by using PayPal. Enable popular payment methods and local currencies for smooth checkout experiences. 

Is It Safe To Use My Credit Card On The Website ?

Please don’t worry; it is safe to order on our website.

We use industry-standard encryption technologies when transferring and receiving customer data exchanged with our site server. None of your credit-card details will be revealed.

During checkout, when you enter your credit card & personal information at our online store, you are passing the information securely to us, using secure socket layer technology (SSL).

Why Might My Credit Card Be Refused ?

Your credit card may be refused for any of the following reasons:

The card may have expired. Check that your card is still valid.

You may have reached your credit limit. Contact your bank to check that you have not exceeded the authorized purchase limit.

You may have entered some information incorrectly. Check that you have filled in all the required fields correctly.

Make sure you’re using the latest version of your web browser. Maybe because your browser is installed some kinds of plug-ins. Please clear the cookies restart the browser and then try again.

My payment was declined when using with credit\debit card, what should I do?

1. Place your order again

If your payment has been declined, then you'll need to place your order again. We're not able to reinstate an order once the payment has been declined.

2. Make the relevant checks

To help ensure your order is not declined when placing a new order we suggest checking the following:

Check the card details on your to make sure the information is correct, e.g. the expiry date .

Make sure you enter the security code correctly - that's the three digit number on the back of your card.

Your card issuer may have declined your payment - as they don't tell us the reason for this, it's best to check with them or contact your bank.

If you've checked all of the above, try paying with another card or another payment method.

3. Next steps

If your payment has been declined through the 3D secure security measures you’ll need to contact your bank for further information.

Whereas, if you've received an error message, please contact us with as many details as you can about the issue - including the error messages you receive, and we'll try to resolve it as soon as we can.

Why pay with PayPal?

It's safer: shop at thousands of websites without sharing your financial details.

It's faster: with no need to type in your card details, you can check out in a few clicks.

It's easier: all you need is an email address and password to pay online.

How do I pay for an order using Apple Pay?

We accept Apple Pay as a payment method on our website. If your device and browser are supported by Apple Pay, you will see this payment option at checkout. You can pay with Apple Pay using a Visa, MasterCard, American Express,Discover or JCB card.

Offline Payment:

For wholesale or custom-made customers, we accept offline payments via Bank Transfer and Western Union. Customers can choose either method for their convenience.

Bank Transfer:

Payments can be made directly to our bank account. Please ensure that you include your order number in the transaction details to facilitate accurate processing. Once the transfer is completed, please send us a confirmation email with the transaction reference number. Payments via bank transfer are typically processed within 2-5 business days.

Western Union:

Customers may also opt to make payments through Western Union. To do so, please visit a Western Union location and provide the necessary details. After making the payment, kindly send us the Money Transfer Control Number (MTCN) along with your order details. Payments made through Western Union are usually processed within 1-2 business days.

Payment Confirmation:

All payments must be confirmed before any goods or services are delivered. We will notify you via email once your payment has been verified.

Currency:

All payments must be made in the specified currency as indicated on your invoice. Any currency conversion fees will be the responsibility of the customer.

Non-Refundable:

Please note that all payments made through Bank Transfer or Western Union are non-refundable once processed.

By proceeding with either payment method, you agree to these terms and conditions.